Worst service dumb employee don't know how to write down the correct address or phone number. So when you order make sure the dummy can spell or else you won't get a pizza just a bad experience
For a take out place. One may think that there would be ample parking at the front for the customer. I arrived for a pick up, because the delivery was 1 1/2 wait. 6 employee cars parked in front of the store. When I asked about all the employees parking in front, the young lady replied they are all available for delivery. I said that does not make sense since it was a long delivery time…. She had no idea how to grasp the concept of customer service.
Great fast service. Everyone had a smile on their face. Thank you..
Phil, I understand you have faith in your employees. That's good! I, as a customer, can't say that I do. I'm concerned that you can't answer basic questions about a transaction that took place in your shop to protect my personal information. I've worked in customer service for over 15 years. Tonight, your business failed.
We did pay for our pizza FYI.
Consistently good pizza for the price.
We have been to this place many times. The pizza is good, customer service is O.K. Tonight customer service was extremely poor. My husband called, placed an order and gave his credit card information over the phone to a female employee. When the driver showed up, he asked my husband for cash payment. My husband informed him that he payed with card and that the driver needed to sort that out with the female that took our order. Fast forward to later tonight, a young man called asking my husband for payment. My husband asked who took the order to begin with. Nobody could tell him. We have no problem paying for our pizza, we wanted to, but we have an issue giving our credit card information AGAIN when 1) no one can tell us who took the order 2) that the order was posted as cash payment and 3) that no one can tell us where our credit card information is now! There was no manager in duty during the first call, but Phil (store manager) told my husband no one there would do anything like that.
Pizza Guys is a US Meal Delivery based in Livermore, California. Pizza Guys is located at 1545 N Vasco Rd, Livermore, CA 94551, USA.
Please contact with Pizza Guys using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Pizza Guys opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.